Hire Controller (Northampton)

Location: Rushden, Northampton

Job Description:

Looking for experienced Hire Controllers to work on busy Hire Desk in Northampton.

  • Be the first contact point for hires, dealing with telephone enquiries/order from customers and provide accurate information on equipment as required.
  • Liaise with the workshop and drivers to ensure that equipment is available and ready to hire.
  • Co-ordinate drivers to ensure equipment is delivered to customers on time.
  • Process on hire, off hires and exchanges on Insphire. Process manual paperwork.
  • Maximise all hire opportunities.
  • Deal with day to day hire supplier issue management, resolution and reporting.